If your item was not purchased directly from DermaHarmony, we will not be able to process a return or exchange for you. Please contact the retailer directly to request a refund or exchange.
In addition to selling on this website, we sell directly on Amazon, Ebay, Etsy, Jet, Walmart, and Bonanza. If you purchased from DermaHarmony on any of these platforms then we can help. Please use the contact us page or call 1-800-827-3730 for assistance.